Help Center > Account & Billing > Billing FAQs > Do you offer a money back guarantee?


Billing FAQs

Do you offer a money back guarantee?

All Safe VPN premium subscriptions benefit from a 30-day money-back guarantee allowing our customers to experience the full benefit of our award-winning service prior to fully committing.

In the unlikely event that you are unsatisfied with the service you have received or have experienced technical issues, we advise you to schedule a 1-2-1 session with our highly skilled engineers to overcome the issues you are seeing. 

You can select a day and time that is convenient for you, what have you got to lose? 

Click here to schedule a session, completely free of charge

Whilst alternative vendors charge a premium for such support, we like to ensure that our customers receive the best possible service included within their subscription. 

If, however, you wish to cancel you Safe VPN subscription and enquire to see if you are eligible for the money-back guarantee you can reach our billing department on the following options,

Email: billing@safevpn.com

Phone: 833 262 8844

 

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